Overview
The ProAssurance Senior Care team is dedicated to the sector and offers stock and custom insurance solutions. We are willing to write the full spectrum of senior care, from independent living to skilled nursing. Our appetite is flexible, and each account is underwritten based on its own merits. We work with you to tailor solutions that meet your specific risk tolerance and objectives. Our aim is to provide sustainable solutions over the long term. We offer quick turnarounds and a creative underwriting team that listens to your needs.
Preferred Business
- Continuing care retirement communities
- Skilled nursing and rehabilitation facilities
- Assisted living and memory care
- Independent living and senior apartments
Preferred characteristics
- Established operators with stable ownership, exposure, and claims history
- Run by non-profit operators
- Operating in favorable legal jurisdictions
Your ProAssurance Senior Care Claims Team
ProAssurance Senior Care claims are managed through a carefully established Senior Care claims team. This team is composed of senior care liability professionals working with national counsel to offer insight and strategies learned managing senior care claims of all types and sizes.
G. Franklin Bishop, III, JD - Regional Vice Executive
Frank has managed medical professional liability and Senior Care claims with ProAssurance for the past five years. He is a Navy veteran, received his BS from Florida State University, and JD from Stetson University College of Law. Prior to joining ProAssurance, Frank was a Florida trial attorney defending medical professional liability and general liability cases for over 22 years. Frank manages all Senior Ccare claims nationwide. He is also responsible for developing ProAssurance’s new Senior Care claims team.
Elyse D. Bauman - Lead Claims Specialist
Elyse has been with ProAssurance for over 18 years. Since 2011, she has provided claims management for Senior Care claims. Elyse received her BA from the University of Florida, Advanced Certificate from the University of Miami, and Law Office Administration Certificate from Florida International University. Prior to joining ProAssurance, Elyse was a medical professional liability paralegal for over 20 years.
Kayleen Lytle, RN, BSN, MBA - Lead Claims Specialist
Kayleen has been with the Company for over 15 years. She handles medical malpractice and facilities general liability claims nationwide. She has 20 years of Senior Care claims experience and is experienced with complex cases including patient compensation funds, Medicare lien issues, and intercept statutes. Kayleen became an RN in Ohio, later obtaining a BS in Nursing at the University of Toledo-Medical College of Ohio Hospital. Prior to joining ProAssurance, Kayleen was director of Critical Care Services at a Florida hospital and worked as a paralegal at a defense law firm.
Lisa M. Kosanovic, LHRM, MHA - Lead Claims Specialist
Lisa has been with ProAssurance for over 16 years. Initially she handled medical professional liability and general liability claims in Florida and Texas. Now Lisa handles Senior Care claims nationwide. She also assists Risk Management in developing risk reduction tools and providing education for Senior Care insureds. Lisa received her BS from Bethany College and MHA from Xavier University. Prior to ProAssurance, Lisa was a secondary education science teacher and director of Risk Management and a safety officer for various hospitals and healthcare companies, where she implemented policies and procedures, risk management/safety education, and risk reduction/loss control strategies.
Jennifer. H. Sherber, JD, CLMP - Director of Senior Care & Miscellaneous Medical Claims
Jennifer has managed medical professional liability and senior care claims with ProAssurance for nearly three years. Prior to joining ProAssurance, Jennifer served as Vice President of Claims at Kansas Medical Mutual Insurance Company (KAMMCO) where she lead a team of sixteen claims professionals. Jennifer received her BS from Kansas State University and JD from The University of Kansas. She has adjusted or managed medical professional liability claims for over 17 years. Jennifer has a special interest in the Medicare Secondary Payer Act and is a frequent speaker on the topic of Medicare compliance at educational seminars and national conferences. At ProAssurance, Jennifer provides support and guidance to the Lead Claims Specialists who manage senior care claims nationally.
Senior Care Risk Management
Senior Care insureds receive risk management support at no additional charge, including access to:
- Risk management consultants available for consultation
- Risk management publications covering exposure trends, articles, data, and Senior Care claim studies
- Onsite or virtual risk management assessments
