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Make a Payment
Payment Options
You have options for premium payments for your medical professional liability insurance policy.
Please note:
- Online or phone payments made before 12:00 noon CT on regular business days are sent to the bank same day.
- Online or by phone payments after 12:00 noon CT or on weekends are sent the next business day.
Your payment posts to your ProAssurance account no later than the next business day. Balance and activity are viewable on the SSP's Billing Account Summary page.
To pay online, sign in to the secure services portal (SSP) and select the "Payments" menu option.
*The online payments option is available 24/7.
Sign InTo make a payment by phone, call our service center at 800-282-6242.
The phone payment option is available during regular business hours.
Call Service CenterChoose the correct address for your insurance company and mailing method below. When mailing a check, please include the detachable remittance portion of your invoice to aid faster payment processing.
Choose AddressProAssurance Indemnity Company, Inc.
P.O. Box 74831
Cleveland, OH 44194-0914
ProAssurance NORCAL Insurance Company
P.O. Box 74738
Cleveland, OH 44194-0821
Key Bank- Lockbox Ops
Attn: LB (Company Name: Indemnity or NORCAL)
4910 Tiedeman Road
Cleveland, OH 44144
Payments Frequently Asked Questions
If your policy has been canceled, please contact your agent or a ProAssurance policy specialist (800-282-6242) to discuss policy reinstatement.
You may make a payment over the phone for canceled policies, subject to underwriting rules and regulations, though it does not guarantee policy reinstatement.
Payments cannot be made online for canceled policies.