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Contact Information

ProAssurance welcomes your comments and questions. Contact any of our office locations or send us a message and we'll make sure your correspondence is routed to the right person. The toll-free number is 800-282-6242.

Note: Please send all mailed correspondence to our Birmingham, Alabama office.

CLAIMS REPORTING

ReportClaim@ProAssurance.com

ProAssurance
877-778-2524

NORCAL
844-466-7225
, option 5

COMMISSIONS

ProAssurance
800-282-6242

NORCAL*
HCPLAgencyServices@ProAssurance.com
844-466-7225 (Option 0, request Agency Services)

*To set up direct deposit for commissions, download the authorization form and submit to Accounts Payable at Corporate@ProAssurance.com.

Office locations

ProAssurance offices are open from 8 a.m. to 5 p.m. (local time) Monday through Friday. Visit our Make a Payment page for contact information and addresses related to managing your policy payments.
BIRMINGHAM (CORPORATE HEADQUARTERS AND MAILING ADDRESS)

Phone: 205-877-4400
Fax: 205-868-4073

INDIANAPOLIS METRO

Phone: 317-884-5650

LANSING METRO

Phone: 517-349-6500
Fax: 517-349-8977

MECHANICSBURG

Phone: 844-466-7225

RICHMOND

Phone: 800-282-6242
Fax: 804-273-1825

SAN FRANCISCO

Phone: 844-466-7225

PREFERRED PHYSICIANS MEDICAL (PPM) RISK RETENTION GROUP

Phone: 913-262-2585, 800-562-5589
913-262-3633

2024 Company Calendar

ProAssurance offices will be closed for the following holidays.

  • 2024

Company Holiday

Date Observed

New Year's Day

Monday, January 1, 2024

Martin Luther King Jr. Day

Monday, January 15, 2024

Memorial Day

Monday, May 27, 2024

Juneteenth

Wednesday, June 19, 2024

Independence Day 

Thursday, July 4 . 2024

Independence Day Extended

Friday, July 5, 2024

Labor Day

Monday, September 2, 2024

Thanksgiving Day

Thursday, November 28, 2024

Day after Thanksgiving

Friday, November 29, 2024

Christmas Eve

Tuesday, December 24, 2024

Christmas Day

Wednesday, December 25, 2024