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Contact Information

ProAssurance welcomes your comments and questions. Contact any of our office locations or send us a message and we'll make sure your correspondence is routed to the right person. The toll-free number is 800-282-6242.

Note: Please send all mailed correspondence to our Birmingham, Alabama office.

CLAIMS REPORTING

ReportClaim@ProAssurance.com

ProAssurance
877-778-2524

NORCAL
844-466-7225
, option 5

COMMISSIONS

ProAssurance
800-282-6242

NORCAL*
HCPLAgencyServices@ProAssurance.com
844-466-7225 (Option 0, request Agency Services)

*To set up direct deposit for commissions, download the authorization form and submit to Accounts Payable at Corporate@ProAssurance.com.

Office locations

ProAssurance offices are open from 8 a.m. to 5 p.m. (local time) Monday through Friday. Visit our Make a Payment page for contact information and addresses related to managing your policy payments.
BIRMINGHAM (CORPORATE HEADQUARTERS AND MAILING ADDRESS)

Phone: 205-877-4400
Fax: 205-868-4073

INDIANAPOLIS METRO

Phone: 317-884-5650

LANSING METRO

Phone: 517-349-6500
Fax: 517-349-8977

MECHANICSBURG

Phone: 844-466-7225

SAN FRANCISCO

Phone: 844-466-7225

PREFERRED PHYSICIANS MEDICAL (PPM) RISK RETENTION GROUP

Phone: 913-262-2585, 800-562-5589
913-262-3633

2025 Company Calendar

ProAssurance offices will be closed for the following holidays.

  • 2025

Company Holiday

Date Observed

New Year's Day

Wednesday, January 1, 2025

Martin Luther King Jr. Day

Monday, January 20, 2025

Memorial Day

Monday, May 26, 2025

Juneteenth

Thursday, June 19, 2025

Independence Day 

Friday, July 4, 2025

Labor Day

Monday, September 1, 2025

Thanksgiving Day

Thursday, November 27, 2025

Day after Thanksgiving

Friday, November 28, 2025

Christmas Eve

Wednesday, December 24, 2025

Christmas Day

Thursday, December 25, 2025

Day after Christmas

Friday, December 26, 2025