Help us spread the word about ProAssurance Senior Risk Management Consultant, Barb Linder, joining ASHRM for a live webinar on Tuesday, April 22!
The topic will be “Mastering De-Escalation in Healthcare: From Recognition to Resolution”. You can help by sharing the details and registration link with insureds and agency partners. If you have questions, please contact AskMarketing@ProAssurance.com.
When: Tuesday, April 22 from 12:00 p.m.-1:00 p.m. CDT
Registration link: https://www.ashrm.org/education-events/mastering-de-escalation-health-care-recognition-resolution
Description: Healthcare environments often present high-pressure situations where de-escalation skills are critical to maintaining a safe and supportive atmosphere. This webinar will provide healthcare professionals with the knowledge and tools to handle challenging interactions with patients, visitors, and staff. Attendees will gain a deeper understanding of the legal obligations surrounding workplace safety in healthcare settings as well as learn practical approaches to prevent and respond to workplace violence incidents.
Through subject-matter expert-led discussions and case studies, participants will examine key strategies for proactively managing potential conflicts, creating a culture of safety, and effectively de-escalating high-stress situations. The session will also cover the steps to take after an incident occurs, including creating an effective post-incident plan to support staff and patients.
Learning Objectives
- Examine legal obligations for workplace safety in healthcare
- Implement proactive training measures to prevent workplace violence and promote a culture of safety
- Apply actionable de-escalation strategies and an effective post-incident response