Contact Information
ProAssurance welcomes your comments and questions. Contact any of our office locations or send us a message and we'll make sure your correspondence is routed to the right person. The toll-free number is 800-282-6242.
BILLING
Billing@ProAssurance.com
800-282-6242 (Option 1)
CLAIMS REPORTING
ProAssurance
877-778-2524
NORCAL
844-466-7225, option 5
COMMISSIONS
ProAssurance
800-282-6242
NORCAL*
HCPLAgencyServices@ProAssurance.com
844-466-7225 (Option 0, request Agency Services)
*To set up direct deposit for commissions, download the authorization form and submit to Accounts Payable at Corporate@ProAssurance.com.
RISK MANAGEMENT
SUBMISSIONS
ProAssurance
Office locations
ProAssurance offices are open from 8 a.m. to 5 p.m. (local time) Monday through Friday. Visit our Make a Payment page for contact information and addresses related to managing your policy payments.
BIRMINGHAM (CORPORATE HEADQUARTERS)
Phone: 205-877-4400
Fax: 205-868-4073
AUSTIN
INDIANAPOLIS METRO
Phone: 317-884-5650
LANSING METRO
Phone: 517-349-6500
Fax: 517-349-8977
MECHANICSBURG
Phone: 844-466-7225
MOBILE
Phone: 251-343-6801, 800-282-6242
Fax: 251-342-6631
RICHMOND
Phone: 800-282-6242
Fax: 804-273-1825
SAN FRANCISCO
Phone: 844-466-7225
PREFERRED PHYSICIANS MEDICAL (PPM) RISK RETENTION GROUP
Phone: 913-262-2585, 800-562-5589
913-262-3633
2024 Company Calendar
ProAssurance offices will be closed for the following holidays.
- 2024
Company Holiday
Date Observed
New Year's Day
Monday, January 1, 2024
Martin Luther King Jr. Day
Monday, January 15, 2024
Memorial Day
Monday, May 27, 2024
Juneteenth
Wednesday, June 19, 2024
Independence Day
Thursday, July 4 . 2024
Independence Day Extended
Friday, July 5, 2024
Labor Day
Monday, September 2, 2024
Thanksgiving Day
Thursday, November 28, 2024
Day after Thanksgiving
Friday, November 29, 2024
Christmas Eve
Tuesday, December 24, 2024
Christmas Day
Wednesday, December 25, 2024